IT Support Technician
Howards Grove, WI Howards Grove, WI Full-time Full-time From $70,000 a year From $70,000 a year 1 day ago 1 day ago 1 day ago The Howards Grove School District is looking to hire an IT Support Technician.
This position provides Level 1 technical support to school staff and students, acting as a first-line of support for all hardware and software technical questions.
Experience with Chromebooks and Google Management preferred.
This position will be assigned to support students and staff as they work with and use technology, and will play a critical role in online test taking.
Also, this individual will be responsible to work with the IT Committee to develop our one to one technology initiative.
This job is physically demanding, requiring the ability to bend, lift, crouch, kneel, and walk, in addition to reaching, handling, and fingering, and requires strong near visual acuity in order to perform the essential functions.
The person who fills this position must be able to work independently, be intrinsically motivated, highly organized, detail oriented, generate creative solutions, and self-monitoring of personal performance, while focusing on staff and students' needs, providing solutions in a timely and sensitive manner.
Salary based on qualifications and experience.
Qualifications:
1.
High school diploma supplemented by at least one year of college, technical, or on the job training 2.
Demonstrated field experience working with end-user technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation 3.
Experience working with children preferred 4.
Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the schools 5.
Demonstrated knowledge and field experience with basic applications including word processing, spreadsheets, and databases 6.
Demonstrated ability to train staff and work with students on a variety of technology tools; including:
productivity suites, learning applications, and web-based software 7.
Demonstrated field experience working with confidential and time-sensitive matters 8.
Demonstrated strong oral and written communication skills 9.
Demonstrated organization skills, with attention to detail 10.
Ability to physically lift and carry technology equipment (approximately 40 lbs.
) 11.
Acceptable Background Check required.
The Howards Grove School District is an equal opportunity employer.
Job Type:
Full-time Pay:
From $70,000.
00 per year
Benefits:
Dental insurance Employee assistance program Health insurance Health savings account Life insurance Retirement plan Vision insurance Experience level:
3 years Schedule:
Monday to Friday Education:
Associate (Preferred)
Experience:
IT support:
1 year (Preferred) Computer hardware:
1 year (Preferred) Computer literacy:
1 year (Preferred) Computer science:
1 year (Preferred) Customer service:
1 year (Preferred) Computer networking:
1 year (Preferred) License/Certification:
Wisconsin Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position provides Level 1 technical support to school staff and students, acting as a first-line of support for all hardware and software technical questions.
Experience with Chromebooks and Google Management preferred.
This position will be assigned to support students and staff as they work with and use technology, and will play a critical role in online test taking.
Also, this individual will be responsible to work with the IT Committee to develop our one to one technology initiative.
This job is physically demanding, requiring the ability to bend, lift, crouch, kneel, and walk, in addition to reaching, handling, and fingering, and requires strong near visual acuity in order to perform the essential functions.
The person who fills this position must be able to work independently, be intrinsically motivated, highly organized, detail oriented, generate creative solutions, and self-monitoring of personal performance, while focusing on staff and students' needs, providing solutions in a timely and sensitive manner.
Salary based on qualifications and experience.
Qualifications:
1.
High school diploma supplemented by at least one year of college, technical, or on the job training 2.
Demonstrated field experience working with end-user technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation 3.
Experience working with children preferred 4.
Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the schools 5.
Demonstrated knowledge and field experience with basic applications including word processing, spreadsheets, and databases 6.
Demonstrated ability to train staff and work with students on a variety of technology tools; including:
productivity suites, learning applications, and web-based software 7.
Demonstrated field experience working with confidential and time-sensitive matters 8.
Demonstrated strong oral and written communication skills 9.
Demonstrated organization skills, with attention to detail 10.
Ability to physically lift and carry technology equipment (approximately 40 lbs.
) 11.
Acceptable Background Check required.
The Howards Grove School District is an equal opportunity employer.
Job Type:
Full-time Pay:
From $70,000.
00 per year
Benefits:
Dental insurance Employee assistance program Health insurance Health savings account Life insurance Retirement plan Vision insurance Experience level:
3 years Schedule:
Monday to Friday Education:
Associate (Preferred)
Experience:
IT support:
1 year (Preferred) Computer hardware:
1 year (Preferred) Computer literacy:
1 year (Preferred) Computer science:
1 year (Preferred) Customer service:
1 year (Preferred) Computer networking:
1 year (Preferred) License/Certification:
Wisconsin Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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