Insurance Agency Customer Service Representative
Quick Apply Full-time 1 day ago Full Job Description Boll Insurance, an independent insurance agency, is actively seeking a full-time Customer Service Representative to be a vital part of our commitment to deliver exceptional customer service, and peace of mind, to our clients and prospects.
We are looking for the person who wants more out of a career and is not afraid to push themselves to achieve success.
Job
Responsibilities:
Respond to requests for quoting and insuring auto, homeowner, umbrella, renter policies, motorcycle and other personal and commercial lines policies for clients and prospects.
Identify customer needs and market appropriate products and services.
Educate and advise clients on the insurance buying process and how to better protect themselves against a potential loss.
Assist with preparing proposals and applications, submit to insured and carriers; follow up to ensure timely responses.
Work in conjunction with in-house producers to help them cross-sell other lines of business.
Renew, review and rewrite policies as needed or as requested by Producers.
Provide prompt, accurate, and friendly customer service.
Service includes responding to inquiries regarding insurance availability, eligibility, coverage inquiries, policy changes and billing clarification.
Communicate with company personnel regarding the clients needs and/or issues.
Issue binders, certificates, policies, endorsements, and other related items; verify their accuracy.
Maintain client files accurately and consistently, documenting conversations with client, sending confirmations to clients, and adhering to all other automation procedures.
.
Maintain a strong work ethic, and continuously seek to improve individual performance, as a part of contributing to the success of Boll Insurance Agency, Inc.
Preferred Skills:
Excellent prioritization skills Computer skills Friendly, positive attitude Willingness to help others Excellent communication skills - verbal, written and listening skills Professional telephone manner Ability to establish effective relationships with all staff and general public Ability to work on highly detailed work under pressure and time constraints Educational/work
Experience:
Property & Casualty license is preferred.
We will train and help the right candidate with insurance licensing requirements.
High School Diploma Customer service experience Communication method(s) used:
Phone Email In person Text Chat Job Type:
Full-time Weekly day range:
Monday to Friday Work setting:
Office Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for the person who wants more out of a career and is not afraid to push themselves to achieve success.
Job
Responsibilities:
Respond to requests for quoting and insuring auto, homeowner, umbrella, renter policies, motorcycle and other personal and commercial lines policies for clients and prospects.
Identify customer needs and market appropriate products and services.
Educate and advise clients on the insurance buying process and how to better protect themselves against a potential loss.
Assist with preparing proposals and applications, submit to insured and carriers; follow up to ensure timely responses.
Work in conjunction with in-house producers to help them cross-sell other lines of business.
Renew, review and rewrite policies as needed or as requested by Producers.
Provide prompt, accurate, and friendly customer service.
Service includes responding to inquiries regarding insurance availability, eligibility, coverage inquiries, policy changes and billing clarification.
Communicate with company personnel regarding the clients needs and/or issues.
Issue binders, certificates, policies, endorsements, and other related items; verify their accuracy.
Maintain client files accurately and consistently, documenting conversations with client, sending confirmations to clients, and adhering to all other automation procedures.
.
Maintain a strong work ethic, and continuously seek to improve individual performance, as a part of contributing to the success of Boll Insurance Agency, Inc.
Preferred Skills:
Excellent prioritization skills Computer skills Friendly, positive attitude Willingness to help others Excellent communication skills - verbal, written and listening skills Professional telephone manner Ability to establish effective relationships with all staff and general public Ability to work on highly detailed work under pressure and time constraints Educational/work
Experience:
Property & Casualty license is preferred.
We will train and help the right candidate with insurance licensing requirements.
High School Diploma Customer service experience Communication method(s) used:
Phone Email In person Text Chat Job Type:
Full-time Weekly day range:
Monday to Friday Work setting:
Office Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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